Freebowler offers multiple models designed for different age groups, training goals, and usage requirements — from individual home practice to academy-level training.

Our current models include:

• FS2 Pro Plus — ₹69,499 (Highest-end independent training system)
• FS2 Pro — ₹59,499 (Serious performance training)
• FS2 Mini — ₹39,999 (Compact beginner & home practice machine)
• FS1 Non-Electric — ₹29,999 (Budget/manual flexible practice option)

Here's the video for your reference. For further help, just message us — happy to assist
ALL FREEBOWLER VARIANTS | Automated & Manual Versions #cricket #bcci #ipl #trending #viral…

The right model depends on:

• Skill level (beginner, intermediate, professional)
• Frequency of use (personal vs academy/commercial use)
• Required speed range
• Battery vs direct electricity preference
• Automation needs (manual, auto, timer, remote)

Our team can assist you in selecting the most suitable variant based on your requirements.

India Orders:
All listed prices include GST and shipping charges. There are no additional costs for delivery within India.

International Orders:
Product prices include shipping charges. However, import taxes, customs duties, or local clearance charges may be applicable based on the regulations of the destination country. These charges are not included in the product price and must be paid directly by the customer to the logistics service provider at the time of delivery.

International pricing differs due to:

• International shipping costs
• Packaging and battery shipment compliance
• Currency conversion
• Export handling charges

Import taxes and customs duties are NOT included in the product price. These are determined by your local government and must be paid by the customer at customs clearance. We cannot predict or pre-collect customs duties.

Yes. Freebowler is built as a high-duty mechanical training system suitable for academy and commercial usage.

For heavy daily usage (500–700 balls/day), we recommend:

• Proper counterweight stabilization
• Preventive maintenance
• Keeping critical spare parts in stock

Each Freebowler unit comes with all essential components required for setup and operation. The package includes:

• Freebowler Machine with in-built 20-ball auto feeder, integrated power supply unit, and battery system
• Sandbag (for stability & counterbalance)
• Feet & Wheels (for mobility)
• Tool Kit (for basic assembly and adjustments)
• Accessory Chain (spare for maintenance and replacement)
• Instruction Manual (setup, operation, and troubleshooting guide)

Everything required to get started is included in the box, ensuring a quick and hassle-free setup experience.

The HSN (Harmonized System of Nomenclature) code for the Freebowler machine is 95069990, which falls under sports and recreational equipment.

Both the Pro and Pro Plus bowl 80–140 kmph, work with any and all types of cricket balls, come with a 20-ball auto feeder, and have a battery charge indicator.

Here's what you only get on the Pro Plus:

• 2 wireless remotes included
• Solo batter mode — train completely alone using remote watch, no second person needed
• Adjustable delivery timer — set the gap between each ball
• Ball counter on display — track your session volume as a player, or bill customers by ball count if you run an academy
• One-press ball delivery (Pro needs press & hold on foot switch)
• Connects to any 12V external battery for unlimited outdoor use
• Field-replaceable battery — swap it yourself anywhere
• Weatherproof machine cover included
• Early access to Freebowler's AI Highlights App — auto-generates video highlights of your batting sessions

Go with the Pro if you always have someone to operate the machine — Rs. 59,499.

Go with the Pro Plus if you want to train solo or run an academy — Rs. 69,499.

Happy to help you decide based on the kind of setup are you working with

All Freebowler models are built on the same core bowling technology — the same throwing mechanism, speed adjustment, and line and length control. The quality of practice experience is consistent across the range. The differences are in automation, solo capability, speed range, and who they are built for.

FS2 Pro Plus — Rs. 69,499

The flagship and our most recommended model. Built for serious players, academies, and professional coaching setups who want full control, maximum automation, and the freedom to train completely alone.

• Bowls 80–140 kmph
• Compatible with all types of cricket balls
• 20-ball automatic feeder
• 2 wireless remotes included
• Solo batter mode — train alone, no second person needed
• Adjustable delivery timer — set gap between each ball
• Ball counter display — track session volume or bill academy customers by ball count
• One-press ball delivery
• Works on direct electricity, battery, and external 12V battery for unlimited outdoor use
• Field-replaceable battery — swap anywhere, no service centre needed
• Weatherproof machine cover included
• Battery charge indicator
• Early access to Freebowler AI Highlights App — auto-generates batting session highlights

FS2 Pro — Rs. 59,499

Same 80–140 kmph bowling performance as the Pro Plus. Same feeder, same practice quality, same arm simulation. The right choice for players who always have a coach, parent, or teammate available to operate the machine and want the same core experience at a lower investment.

• Bowls 80–140 kmph
• Compatible with all types of cricket balls
• 20-ball automatic feeder
• Works on direct electricity and battery
• Battery charge indicator
• Foot-switch operation — requires a second person to deliver each ball
• No remote, no timer, no ball counter

FS2 Mini — Rs. 39,999

Compact, lightweight, and designed specifically for younger players and beginners. The ideal starting point for home practice, junior coaching programmes, and anyone focused on throwdowns, bat knocking, and early skill development.

• Lower speed range — ideal for juniors and beginners
• Compact and lightweight — easy to carry and store
• 20-ball automatic feeder
• Works on direct electricity and battery
• Quick setup — under 2 minutes
• Lower release point — suited for junior height and throwdown practice
• Requires a second person to operate

FS1 Non-Electric — Rs. 29,999

Fully mechanical. No electricity, no battery, no charging — ever. The simplest and most affordable option in the Freebowler range. Built for entry-level training and locations without reliable power access.

• No electricity or battery required
• Manual hand-crank operation
• Bowls 80–130 kmph
• Compatible with all types of cricket balls
• 20-ball feeder
• Highly portable and lightweight
• Quickest setup in the range
• Requires a second person to operate

All prices include GST and free delivery across India. COD and EMI available. Ships in 15 working days.

The machine delivers ball speeds ranging from 80 km/h to 130–140 km/h. For higher speeds (above 120 km/h), it is recommended to operate the machine from a distance of 18–20 yards. This range provides the best performance, efficiency, and realistic match experience.

Single-person use means the batter can operate the machine completely alone, without needing anyone else to turn it ON or OFF.

• This is made possible through the Remote Controller System, which comes with a watch-strap style remote you can wear on your wrist.
• With this, you can start or stop the machine directly from the batter's end, making solo practice smooth, safe, and convenient.
• It also helps coaches or operators control the machine safely from a distance during guided practice sessions.

Tip: Keep the remote securely strapped during use for maximum safety and control.

Freebowler offers multiple operating modes to support different training styles, allowing players to practice independently or with controlled delivery timing.

AUTO Mode:
In AUTO mode, the machine delivers balls continuously at a fixed interval. By default, the machine throws one ball approximately every 5.5–6 seconds, making it ideal for uninterrupted solo practice and rhythm-building sessions.

MANUAL Mode:
MANUAL mode operates using a foot switch, allowing the user or coach to control each delivery individually. This provides flexible time intervals between balls based on the user's requirement, rather than repetitive automatic deliveries. It is especially useful for coached sessions, shot correction practice, or scenario-based training.

TIMER / REMOTE Mode:
This mode allows you to adjust the ball delivery interval while operating in AUTO mode. Instead of the default timing, the gap between deliveries can be customized based on practice needs — for example 6 seconds, 7 seconds, 8 seconds, 9 seconds, 10 seconds, or more.

It also includes a watch-strap style remote controller, allowing the batter to start or stop the machine directly from the batting end, making solo practice safer, smoother, and more convenient without assistance near the machine.

One can vary the line, length, and speeds using adjustable knobs. The release point and height of release are fixed to match that of a bowler who's 6 ft tall.

You can adjust the line and length of the delivery by making small changes to the machine's position and angle:

• Move the machine slightly left or right to change the line of the delivery.
• Adjust the angle and orientation of the ball-throwing cup to modify the length of where the ball lands.
• Rotate the speed adjusting knob clockwise/ anticlockwise to increase/ decrease the speed.

Here's the video for your reference. For further help, just message us — happy to assist
LENGTH & SPEED ADJUSTMENT IN FREEBOWLER 🤩 #cricket #bcci #icc #machine #bowling #…

For higher speeds (120–140 km/h), we recommend using the machine from a distance of 18–20 yards (about 50–55 ft) for better safety and performance. As a reference, every 2-thread increase on the speed rod nut gives an approximate increase of 5 km/h

• The machine is designed to simulate the most realistic in-game scenarios just like a quality fast bowler. Depending on how the ball gets picked up by the rotating arm from the auto-ball feeder in auto mode, the system generates match-like variations in terms of line, length, speeds, and swings - whether on the seam or across the seam or anywhere in between, the ball moves on and off the pitch based on the seam position of how the ball is picked up.
• One can also manually control the swing of the leather ball by placing it in the auto-ball pointing towards 3rd man or fine-leg to generate swing just like a real bowler and the ball moves in the direction of the seam to generate swing.
• Or one can use swing balls available in the market to simulate swinging conditions.

Here's the video for your reference. For further help, just message us — happy to assist
SWING WITH FREEBOWLER #cricket #bcci #new #icc #ipl #bowling #business #innovation #fun #…

No, the machine does not include cricket balls. However, you can purchase them separately on our website.

The machine is compatible with all types of cricket balls, including:

• Leather balls
• Hard tennis balls
• Soft tennis balls
• Synthetic (machine/dimple) balls
• Plastic or rubber balls
• Old or new balls

As long as the ball weighs 80 grams or more, it can be safely used with the machine. Avoid using light weight tennis racquet balls, as they are too light for accurate and consistent performance.

The machine is designed to be used from 22 yards, but not exactly at the bowling crease.

• Place it about 5 feet ahead of the bowling wicket — this aligns the ball release point with a real bowler's release from the popping crease / no-ball line.
• If you wish to use it from a shorter distance, it's still possible — the machine can be operated from as close as 11 yards using a custom low-tension spring setup.

Tip: Always ensure the setup distance matches your training purpose — shorter for reaction practice, full-length for realistic match simulation.

Yes, you can! The PRO variant includes an adjustable timer that allows you to change the ball-throwing interval in auto mode. By default, the machine is set to deliver balls every 5.5–6 seconds, but you can easily adjust the frequency to suit your practice needs — for example, set it to 6s, 7s, 8s, 9s, 10s, and so on.

For best performance and consistent ball throws, make sure the machine is stable and evenly balanced.

• Use the sandbag provided, it can hold up to 50 kg of sand.
• You can either fill it completely with sand or place two 25 kg concrete blocks at the base.
• Ensure the levelling feet are even with the playing surface for smooth, accurate ball delivery every time.

• PRO Version: Holds up to 20 balls at a time.
• STANDARD Version: Holds up to 10 balls at a time.

The automated systems offer several advantages over non-electric models, making them more efficient and user-friendly overall:

• Ease of use – Simple to operate with minimal manual effort.
• Consistency – Delivers uniform line, length, and speed for reliable practice.
• Reliability – Performs steadily over long sessions without manual resets.
• Safety – Controlled operation reduces manual handling risks.

Service & Maintenance – Easier to maintain with direct part replacements and quicker support.

Our biggest value propositions compared to other machines in the market are:

• Ability to bowl real cricket balls with bowling arm simulation.
  Most machines use sidearm or speedarm throws for batting practice. Freebowler, on the other hand, is an automated sidearm thrower mounted on a bearing and motor with electrical control. It simulates the most realistic, natural, and match-like scenarios — something no other bowling machine currently offers.
• Can throw all types of cricket balls.
  Works with leather, old or new, hard or soft tennis, rubber, and synthetic balls with ease.
• Runs on both direct electricity and in-built battery.
  Freebowler supports AC (direct electricity) and DC (battery power) — the only machine in its class to offer both.
• Lightweight and portable.
  Compact enough to fit easily in the backseat or trunk of a car, making transport effortless.
• Comes with an in-built auto feeder.
  Can store and deliver up to 20 balls for smooth, continuous practice.
• Easy servicing and lifetime support.
  Comes with a 1-year manufacturing warranty and lifetime guarantee.
  Maintenance is super simple — no need to ship the machine back or call a technician. We keep spare parts ready; just request what you need, replace the part yourself in 10–15 minutes, and you're good to go.

But at its core, Freebowler is built to bowl real cricket balls just like a quality fast bowler — with consistent speed, line, length, and natural swing.

Packaged Dimensions

• Box Dimensions - 107cm x 37cm x 37cm
• Weight

PRO	STANDARD	BASIC	MINI	NON-ELECTRIC
36 kgs	35 kgs	31 kgs	33 kgs	30 kgs

Unpacked (Outside the box)

• Weight

PRO	STANDARD	BASIC	MINI	NON-ELECTRIC
30 kgs	29 kgs	25 kgs	27 kgs	23 kgs

Hi! Thanks for asking!

The ball feeder capacity is intentionally designed and limited to 20 balls, and we do not recommend increasing it.

Increasing the feeder capacity will:

• Make the top section too heavy, affecting overall stability
• Interfere with the free rotation of the throwing arm
• Impact the foldability and compact design of the machine
• Affect the overall mechanics, performance, and safety

The 20-ball capacity is a balanced design decision to ensure smooth operation, stability, and long-term reliability.

We strongly recommend not modifying or refabricating the feeder, as it can lead to operational issues and may affect the machine’s performance and safety.

Yes, it works on both AC (direct household electricity) and DC (in-built rechargeable battery). The machine includes a fast-charging portable battery that charges fully in about 30 minutes and lasts for 15–20 overs at slow to medium speeds. You can also plug it into a regular household power outlet for continuous use.

Note: The machine is primarily designed to run on direct electricity; the battery serves as a backup option.

The machine comes with an in-built, super-fast charging, rechargeable, and portable battery that charges fully within 30 minutes and lasts for about 15–20 overs at slow to medium speeds. The system carries a sealed lead acid rechargeable battery - 12v 7.6AH.

The machine is primarily designed to run on direct electricity, and the in-built rechargeable battery serves as a backup option, lasting for around 100 balls per full charge at slow to medium speeds.

There is no battery level indicator in the system. Simply charge the machine for 30–45 minutes, then turn off the red switch once charging is complete.

The machine is primarily designed to run on direct electricity, and the in-built rechargeable battery serves as a backup option, lasting for around 100 balls per full charge at slow to medium speeds. If you plan to use the machine outdoors where direct electricity isn't available, we recommend using a portable power backup system for extended use.

No, the timer does not work on battery mode. It functions only on direct electricity (AC power) When running on battery (DC mode), the battery gradually discharges, causing a drop in motor RPM and a mismatch with the preset timer interval.

Yes, one can use additional power backup systems with necessary adapters and AC/DC converting options that's ONLY 12V DC INPUT to the system.

If you plan to use the machine outdoors for extended sessions, we recommend using a portable power station. Many of our customers in the US, Canada, and other regions use this setup effectively.

A minimum 300W power station is required for optimal performance.

Recommended Option: VTOMAN 600W Portable Power Station, LFP Battery Powered Generator with 2x 600W AC Outlets (Surge 1200W), 4x USB ports, 3x DC Output for Outdoor Camping, Vehicle Emergency, Electric Backup https://a.co/d/bUjSJnk

Freebowler machines are designed for simple plug-and-play operation using a standard power connection. For safe and optimal performance, we recommend the following:

• Standard Power Supply: 220–240V AC single-phase connection (India, Europe, Middle East, and most regions) or 110–120V AC supply for the Americas region
• Proper Earthing: Ensures user safety and protects the machine from electrical fluctuations
• Voltage Stabilizer (Recommended): Helps safeguard the system from voltage fluctuations and improves long-term reliability

No special industrial electrical setup is required for normal usage.

In case of no direct electricity available at the ground/facility, the easiest option is to remove the power supply unit along with the battery and charge it separately at home.

Steps:

1. Remove the 4 Allen bolts using the Allen key provided with the machine.
2. Carefully remove the power supply unit along with the battery assembly.
3. Take it home and charge it overnight.
4. Bring it back to the ground and reassemble it using the same Allen bolts and Allen key.
5. Fix it back properly and continue using the machine normally.

The power supply unit is designed in such a way that this process can be done easily whenever charging is required.

Here's the reference video for your convenience.
https://youtu.be/0_osOiBEG6o?si=H60_rB6HpfI_rWHd

Freebowler machines come with a 1-Year Manufacturing Warranty along with a Lifetime Guarantee, ensuring long-term reliability, serviceability, and spare part availability.

1-Year Manufacturing Warranty (Mechanical Structure):
The primary mechanical structure of the machine is covered under a 1-year manufacturing warranty against defects in materials or workmanship.

The package also includes one additional spare chain (extra, apart from the installed chain) to support long-term use.

6-Month Warranty on Frequently Used Components:
Certain components that undergo higher mechanical or electrical usage are covered under a 6-month warranty, including:

• Power Supply Unit
• Motor
• Foot switch (on models where supplied)
• Spring Rod System
• Throwing Arm System

These parts may require servicing or replacement depending on usage intensity.

If any manufacturing issue occurs, free servicing or replacement is provided within the first 6 months. After this period, replacements may be chargeable.

Parts Not Covered Under Warranty:
Some consumable or replaceable components are not covered under warranty due to their natural wear during usage.

These parts can be purchased directly from Freebowler:

• Springs
• Ball Throwing Cup Assembly
• Knobs & Long Pins

Locally Available Replacement Parts:
Certain generic components can be easily sourced locally if required:

• Motor Cooling Fan
• Power Cable
• Levelling Feet
• Wheels

Our technical team can guide customers on suitable local replacements if needed.

Lifetime Guarantee:
Freebowler provides lifetime assurance on product functionality, reliability and service support for the machine. Our team assists customers through:

• DIY servicing guidance
• WhatsApp video call troubleshooting
• Spare part dispatch and replacement guidance

Most servicing procedures can be completed in 15–20 minutes with simple tools, and step-by-step assistance is provided by our support team.

Preventive Maintenance
To ensure long-term performance, we recommend basic preventive maintenance such as:

• Lubricating the chain every 3–4 weeks
• Checking and tightening nuts and bolts before use
• Periodic mechanical and electrical inspection
• Allowing the motor to cool after extended usage sessions

If you need warranty support, servicing assistance, or spare parts, you can contact the Freebowler technical support team, and we will guide you through the process.

The springs are consumable components of the system which is why they are not covered in the warranty.

The springs are consumable components. Spring lifespan varies by model:
• FS2 Pro and FS2 Pro Plus: approximately 3,000–5,000 cycles
• FS1 Non-Electric and FS2 Mini: approximately 3,000 cycles
After this, the spring must be replaced.

Just like cricket balls wear out and need to be replaced after repeated use, springs also experience natural wear and tear over time due to continuous stretching and release.

Parts Covered Under Manufacturing Warranty:

1. Machine frame – physical damage during transportation or structural failure during regular use
2. Power supply unit (as per terms above)
3. Motor
4. Bearings
5. Foot switch (on models where supplied)

Parts Excluded from Warranty or Guarantee Coverage:

1. Springs
2. Power cable
3. Motor cooling fan
4. Feet
5. Wheels
6. Knobs and pins
7. Ball-throwing cup assembly

The power cable, motor cooling fan, feet, and wheels are standard market-sourced or consumable components that do not carry manufacturer or supplier warranty.

These items are not serviceable but may be replaced if necessary. They are economical and easily available (approximately ₹400 or less) and can be conveniently purchased locally using the same model reference.

However, springs, knobs, pins, and the ball-throwing cup assembly are custom-manufactured parts exclusive to the Freebowler Automated Cricket Bowling Machine System. Such components can be sourced directly from Freebowler Private Limited for genuine replacements.

• Any product, component, or part that has been tampered with, altered, modified, repaired, welded, bent, drilled, or serviced by an unauthorized person will not be eligible for manufacturing warranty, free service, replacement, or repair.
• The manufacturing warranty is valid only when the product is used strictly as per the operating instructions and serviced exclusively by Freebowler or its authorised service partners.
• Any damage arising due to unauthorised intervention, misuse, improper handling, non-recommended modifications, or deviation from prescribed usage guidelines shall be treated as out of warranty, and all servicing or replacement costs will be borne by the customer.

• Freebowler machines are designed as high-duty mechanical training systems and are built to withstand extensive usage over time. Like any mechanical equipment with moving parts, certain components are subject to natural wear and tear when the machine is used continuously or for extended periods.
• Mechanical issues arising purely due to regular and sustained usage (and not due to misuse, improper handling, unauthorized modification, or external damage) are covered under Freebowler's warranty and service guidelines.

In most cases, sending the complete machine back is not required. Freebowler is designed for easy part-level servicing to minimize downtime and shipping costs.

• Only the faulty part needs to be shipped back for inspection or servicing (if required).
• Once confirmed, we arrange a replacement part dispatch at the earliest as per support guidelines.
• You can replace the part yourself by following our step-by-step instructions — no technician visit is required.
• Our team provides remote guidance through video support whenever needed to ensure a smooth replacement process.
• This ensures faster resolution and allows you to get back to practice with minimal interruption.

Important: In some exceptional mechanical wear and tear cases that are not locally serviceable - entire machine may have to be sent back for servicing

We do not offer returns or refunds. We provide a 1-Year Manufacturing Warranty and Lifetime Guarantee and Lifetime Service, which include guaranteed servicing and full restoration of the functionality of the bowling machine system at a nominal servicing cost after the 1-year warranty period. REFUND POLICY – Freebowler https://freebowler.com/pages/legal

Yes. Certain major components can be serviced by the manufacturer even after the warranty period.

Post-Warranty Servicing Charges
(Including return delivery charges to customer location + 18% GST)

1. Arm Bearing Servicing – ₹4,500

2. Panel Box Servicing – ₹3,500

3. Motor Servicing – ₹3,500

• (Only if the motor is in a serviceable condition. If not serviceable, customers will be advised to purchase a new motor.)

4. Arm Replacement – ₹4,000

Please Note:

• These are the primary components currently supported for servicing.
• Most other parts/components are replacement-only items and can be purchased directly from the website.
• Other miscellaneous parts are generally not serviceable.

Freebowler machines are designed as high-duty mechanical training systems built for regular and intensive cricket practice. Maintenance requirements depend on usage intensity, and following preventive care practices helps ensure long-term performance and minimal downtime.

Recommended Preventive Maintenance:

• Periodic chain lubrication
• Regular tightening of bolts and fasteners
• Spring inspection for wear and tension

For academies or facilities with heavy or daily usage, maintaining a small spare parts inventory is recommended to avoid interruptions during training.

Recommended Critical Spares (High Usage Environments):

• Springs × 5
• Power Supply Unit × 1
• Arm Bearing Set × 1
• Foot Switch × 2
• Motor × 1

Recommended Long-Term Preventive Spares:

• Speed Rod System × 1
• Ball Throwing Cup Set × 1
• Motor Cooling Fan × 1

Spare planning can be based on usage intensity and budget. Facilities using the machine extensively (approx. 500–700 balls per day) benefit from keeping essential parts readily available to minimize downtime.

For long-term protection, using a voltage stabilizer is strongly recommended, especially in locations with voltage fluctuations, as it helps safeguard electronic components and improves overall reliability.

Our team can also guide you in prioritizing maintenance and spare planning based on your usage environment and training requirements.

Product availability may vary depending on demand and production schedules.

• Stock availability is regularly updated on our website for reference.
• For the most accurate and current status, we recommend contacting our support or sales team for confirmation before placing an order.
• Our team can also guide you on dispatch timelines or upcoming availability, if applicable.

Delivery timelines vary based on the shipping destination.

India Orders:

• Delivery typically takes 7–10 working days from the order date (excluding Saturdays, Sundays, and public holidays).
• Tracking details are shared once the order is dispatched for real-time shipment updates.

International Orders:
International shipments follow a structured dispatch process to ensure export compliance before delivery.

• Total Delivery Timeline: Approximately 10–14 working days from the order date (excluding weekends and public holidays).

Process Includes:

• Order Processing: 1–2 working days
• Quality Checks: 1–2 working days
• Battery Documentation & Certifications: 1–2 working days
• Pre-Clearance Approvals & Permits: 1–2 working days
• Shipping & Delivery: Approximately 5–6 working days (depending on destination country)

Tracking details are shared after dispatch so you can monitor shipment progress in real time.

Once your order is dispatched, tracking details are shared directly with you for easy monitoring.

• Tracking information is sent via WhatsApp after dispatch.
• The tracking link allows you to monitor shipment movement and estimated delivery status in real time.

For any assistance or if you're unable to locate the tracking details, our support team can help you promptly.

No. Freebowler strictly complies with international trade and customs regulations.

• We do not under-invoice or declare incorrect product values on shipping documents.
• All invoices and declarations are prepared as per legal export and customs compliance requirements.

This ensures smooth customs clearance and protects both the customer and the shipment from delays, penalties, or legal issues.

Yes, the machine can be carried as check-in luggage, provided it is properly packed and within the airline's baggage weight and size limits.

Please note the following before travelling with the machine:

• The machine weighs approximately 35 kg, so please check the airline's maximum baggage allowance or purchase additional baggage if required.
• We recommend secure packaging or using the original shipping box to protect the machine during transit.
• Since the machine contains a battery, some airlines may have specific guidelines for transporting batteries in checked luggage. Please check with the airline in advance.

If required, we can guide you on removing the battery before travel, and you can purchase and install a new battery later at your destination.

Additionally, if your airline has a 30 kg baggage limit, we can guide you on splitting the packaging into two parts (30 kg + 5 kg) to comply with airline policies.

Please note that any damage occurring during airline transit will not be covered under the company warranty, as it falls outside the scope of manufacturing defects.

Let us know if you need assistance with packing guidance or preparation before travel, and we'll be happy to help.

Freebowler may offer special pricing during select promotional periods or campaigns.

• Discounts are announced during promotional events or seasonal offers, if applicable.
• Customers are encouraged to check the website or contact the sales team for current offers and availability.

Freebowler supports multiple secure payment options for customer convenience.

• Available payment modes are listed on the official website at checkout.
• Options may include online payments, bank transfers, or other supported payment gateways depending on the region.

Product pricing may be revised periodically based on operational and market factors.

• Prices are subject to change due to cost revisions or updates.
• The final applicable price will be the one confirmed at the time of purchase or order placement.

Freebowler machines can be purchased through official and authorized sales channels.

• Orders can be placed directly through the official Freebowler website.
• Purchase is also available through authorized distributors or partners, where applicable

Freebowler machines are designed for simple setup and do not require on-site technician installation.

• In-person technician visits are not provided.
• The machine comes with step-by-step setup instructions and reference videos for easy installation.
• Our team provides WhatsApp and video call support to guide you through the setup whenever required.
• Most customers are able to complete installation quickly without technical assistance.

This ensures a smooth setup experience while keeping the process simple and convenient.

Freebowler follows a structured remote support process to ensure quick and effective issue resolution.

• Step 1 — Initial Assessment: Our technical support team will request photos and videos of the issue to understand the concern accurately.
• Step 2 — Troubleshooting & Diagnosis: Based on the analysis, the team will either share a relevant troubleshooting video or schedule a WhatsApp video call to identify the issue and guide you through the next steps. As part of the process, you may be requested to arrange a local electrician or basic testing items such as a fully charged 12V battery or a voltmeter.
• Step 3 — Resolution: The issue is typically resolved locally with or without the assistance of a local electrician. If further servicing is required, customers may be requested to send back specific parts or components to the manufacturer for servicing or replacement as per warranty guidelines and policies.

This approach ensures faster support while minimizing downtime and unnecessary machine returns.

If your enquiry is regarding Freebowler, please contact the appropriate support line below:

New Buyer (Purchase Related Enquiries): +91 95910 28460
Existing Buyer (Technical Support): +91 90352 12827

Working Hours & Support Availability
Our Customer Support team is available:
Monday to Friday
9:30 AM – 5:30 PM (Closed on weekends & public holidays)

If you've contacted us outside working hours, we may not be able to respond immediately. Kindly reach out again during working hours and our team will be happy to assist you.

You're welcome to drop us a WhatsApp message anytime — we'll share relevant information and connect with you during the next working slot.