REFUND POLICY

We do not offer returns or refunds. We provide a 1-Year Manufacturing Warranty and Lifetime Guarantee and Lifetime Service, which include guaranteed servicing and full restoration of the functionality of the bowling machine system at a nominal servicing cost after the 1-year warranty period.

1-Year Manufacturing Warranty:
Under the 1-year manufacturing warranty, we cover parts and components free of cost. After the 1-year manufacturing warranty period, customers will need to pay for servicing.

Lifetime Guarantee and Lifetime Service:
The lifetime guarantee ensures guaranteed servicing and full restoration of the functionality of the bowling machine system at a nominal servicing cost.

Customers are responsible for:
1. Shipping charges for sending and receiving the serviced product.
2. Spare parts charges.
3. Returning the old serviceable parts to us.

Shipping for Servicing: 
1. Customers must cover the shipping costs for servicing their products.
2. Products should be shipped to the following address:
Freebowler Private Limited 
#79, “PRAKRUTHI,” 5th Cross, 3rd Main, 1st Stage, BEML Layout, Basaveshwaranagar,
Bengaluru - 560079, Karnataka, India.
3. Delivery timelines may vary depending on your location.
4. For shipments valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.